When Sandy Lucas first applied for the government food boxes in March, she had been trying in vain to book a supermarket delivery slot. The 66-year-old from near Wigan is living with chronic obstructive pulmonary disease, and had been instructed by her doctor and a letter from the government to shield for 12 weeks to protect her from coronavirus.
Lucas lives alone, so she was worried about receiving enough supplies for three months of life indoors. “I always do online shopping because I can’t carry it,” she told me, “but because of people panic-buying, going out and buying everything and online, I struggled to order anything.”