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24 January 2019updated 21 Sep 2021 6:32am

Deliveroo users are getting defrauded – and it could be fined millions for it

Scammers are using the delivery service to clear out bank accounts, and the company’s response may be in breach of GDPR regulations.

By Sarah Manavis

On Friday morning, I woke up late, rushed to the tube, tapped in with Apple Pay, only to discover a few minutes later that my payment had been declined because I had insufficient funds. Figuring, “Well, it’s January”, I went to check my bank balance.

But rather than seeing an overspend or a direct debit I’d forgotten about, I saw three enormous charges from the food delivery service Deliveroo from the night before. They weren’t mine.

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