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1 December 2022

Can’t pay, won’t pay: Britons face energy bill dilemma as the cold bites

A quarter of a million people plan to cancel their direct debits, while two million are in debt to energy firms – and winter has only just begun.

By Anoosh Chakelian

Hopes of a mild winter in the UK are dropping along with the mercury. On 28 November, the Met Office said the month would end with the “coldest spell of the autumn so far”, predicting temperatures to dip to -3°C in southern England.

Yet as the cold sets in, many Brits are unable to switch the heating on. Energy bills, double what they were last winter, are too high for the more than two million people that are already in debt to energy companies. As consumers do not pay their bills, they are forced on to pre-payment meters, which require topping up and cost more than the direct debit system. They also enable desperate people to “self-disconnect” to reduce costs.

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