
Last November, as the weather started to get colder and wetter, Chloe contacted her landlord about a small crack and spots of damp on a wall in her flat.
During months of back-and-forth between Chloe, her landlord, freeholders and the council, the damp has spread across the whole wall. Mould appears on anything that is left nearby, and still Chloe doesn’t know when it will be fixed. Her biggest worry is for her two-year-old daughter; she fears that her breathing is getting worse.