DWP letters telling people to call the universal credit helpline are ripping off claimants

“In the space of a month I wasted £7.12 on the phone to them about this unnecessary letter. I had to live on £34 a week for six weeks, and I have two kids. It’s a joke.”

By Marcus Raymond

The jury is out on whether Iain Duncan Smith’s resignation as Work and Pensions Secretary was a moral awakening, or rather a cover for damaging his party over the EU referendum.

Regardless of your stance on his motivations, it is safe to say that the legacy he has left for the welfare system is shameful.